An additional member to your busy team should be a blessing rather than a curse. With a busy schedule, it’s difficult  to know what you’re looking for and what should be acceptable for hiring and who should be avoided. But with the amount of time and money that’s...

Your team is the fundamental structure of your beauty salon. You could take a lovely and expensive interior and show off some fancy equipment, but ultimately, your team will keep your business afloat and therefore it’s important to maintain a collaborative and happy...

Money. Such a simple term, but it’s the very thing keeping you and your employees’ pockets full and business afloat. Instead of being so conscious of money – learn the art of delegation and devote at least a part of your day to management-only tasks that are...

Despite possessing the required technical skills, offering amazing customer service and being truly devoted to their work, many salon and spa owners struggle to become financially successful. They go home week after week without a decent wage and live constantly on...

All around the world, entrepreneurs succeed in business – some wildly so and often against all odds. By adopting the savvy habits of successful entrepreneurs, you can take your salon business to the next level, so you’ll never have to envy another salon’s success...

Have you ever worked considered much no shows and last minute cancellations are costing your business? Let’s say you have eight no shows a week. If your average service is $50 this will cost you $400 a week, which adds up to a staggering $1,200 a month. You can’t...

When it comes to your salon, having a positive energy or vibe is so important – it can essentially make or break your business. While it has a lot to do with your personal attitude, being surrounded by negative people can also have a profound impact on the energy of...

There’s a lot of complicated theory out there about retail sales but if you’re looking for a simple and effective way to boost financial growth in your salon, look no further than the Show and Tell method. It might sound a bit ‘kindergarten’, but this sales tactic...

Every salon owner wants clients raving about their salon, rebooking as soon as the opportunity arises, spending money on retail every visit and, of course, recommending you to friends and family. These things are excellent for your reputation, bottom line and the...

If you’re looking to boost your salon’s client retention (and who isn’t?) there are several ways to go about it. Understanding exactly how your clients operate is a great start. Have you ever wondered who the most loyal clients in your salon are? Are they men or...

Every salon owner wants to attract new clients; after all it’s essential for ongoing business growth. Many salons have unique and successful ways of going about this, while others are floundering, relying on sheer luck to bring new clients through the door.  ...

Did you know that, depending on the size of your salon, you could be missing out on anywhere up to $100K per year from add on sales that never happen? You know that extra serum with your signature facial? The brow tint with the lash tint or the gel upgrade with your...