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Latest News & ArticlesMinimising Mistakes & Maximising Happy Clients
You’re entering the wonderous world of the beauty industry. Whether you’re having a fresh start or coming from years of experience, I’ve seen businesses old and new make the same few mistakes. Whether you aim to be the next big thing or maintain a humble clientele,...
How to Hire the Best and Avoid the Worst
An additional member to your busy team should be a blessing rather than a curse. With a busy schedule, it’s difficult to know what you’re looking for and what should be acceptable for hiring and who should be avoided. But with the amount of time and money that’s...
Achieving Team Harmony
Your team is the fundamental structure of your beauty salon. You could take a lovely and expensive interior and show off some fancy equipment, but ultimately, your team will keep your business afloat and therefore it’s important to maintain a collaborative and happy...
TIPS TO RUN A SUCCESSFUL BEAUTY BUSINESS
Money. Such a simple term, but it’s the very thing keeping you and your employees’ pockets full and business afloat. Instead of being so conscious of money – learn the art of delegation and devote at least a part of your day to management-only tasks that are...
Are You Putting on Your Own Oxygen Mask First?
Despite possessing the required technical skills, offering amazing customer service and being truly devoted to their work, many salon and spa owners struggle to become financially successful. They go home week after week without a decent wage and live constantly on...
20 Ways of Entrepreneurs – Insider Smarts for Salon Owners
All around the world, entrepreneurs succeed in business – some wildly so and often against all odds. By adopting the savvy habits of successful entrepreneurs, you can take your salon business to the next level, so you’ll never have to envy another salon’s success...
Reducing Salon No Shows and Last Minute Cancellations
Have you ever worked considered much no shows and last minute cancellations are costing your business? Let’s say you have eight no shows a week. If your average service is $50 this will cost you $400 a week, which adds up to a staggering $1,200 a month. You can’t...
Make Your Business a Negative Free Zone
When it comes to your salon, having a positive energy or vibe is so important – it can essentially make or break your business. While it has a lot to do with your personal attitude, being surrounded by negative people can also have a profound impact on the energy of...
Sharing is Caring – the ‘Show and Tell’ Method
There’s a lot of complicated theory out there about retail sales but if you’re looking for a simple and effective way to boost financial growth in your salon, look no further than the Show and Tell method. It might sound a bit ‘kindergarten’, but this sales tactic...
Powerful Tips for a Perfect Salon Consultation
Every salon owner wants clients raving about their salon, rebooking as soon as the opportunity arises, spending money on retail every visit and, of course, recommending you to friends and family. These things are excellent for your reputation, bottom line and the...
Instantly Improve your Salon’s Client Retention
If you’re looking to boost your salon’s client retention (and who isn’t?) there are several ways to go about it. Understanding exactly how your clients operate is a great start. Have you ever wondered who the most loyal clients in your salon are? Are they men or...
5 Ways to Attract New Clients to your Salon
Every salon owner wants to attract new clients; after all it’s essential for ongoing business growth. Many salons have unique and successful ways of going about this, while others are floundering, relying on sheer luck to bring new clients through the door. ...