An additional member to your busy team should be a blessing rather than a curse. With a busy schedule, it’s difficult
to know what you’re looking for and what should be acceptable for hiring and who should be avoided. But with the amount of time and money that’s invested into new recruits, you should make sure that each person on your team serves a business-driven purpose.
Firstly, prevention is better than a cure for an inadequate staff member. Make sure to establish strong recruitment skills by setting realistic standards that still demand good quality staff. Obviously, technical skills are important and can easily be shown off through a fancy resume, but make sure to look for engaging personalities that are capable of maintaining good customer service and conversational skills. They should also be able to guarantee great technical services that are highly capable of delivering the services that your business aims to offer to customers. They should also be trainable and willing to learn. New services and campaigns are important in an ever-changing industry, and new recruits should be ready to constantly learn.
If your new recruit is a bit slow in terms of learning new skills, make sure that you’re giving them adequate amounts of patience. Though it may come at a price, being able to offer high-quality training to recruits will be beneficial for your business in the long run.
The biggest quality to avoid in a new recruit is definitely a sour attitude. No matter how technically skilled they are, if their bad attitude means an unpleasant work environment as well as unhappy customers, action should be taken to resolve these issues. An unpleasant personality is often easily hidden during a quick interview process, but once it comes out, it’s incredibly detrimental to your everyday business. It is simply a waste of time and money to hold on to recruits that are incapable of offering friendly service and are unable to collaboratively work as a team.
Finally, never forget that hiring new members for your staff as well as letting go of less skilled members of your team is a legal issue. Adequate periods of notice for firing employees as well as contractual agreements should always be maintained, depending on the legal requirements of your region. Avoid legal and economic stress by adhering to these rules! For more important advice in managing a successful beauty salon, please contact us.